Here are some comments that patients have made when we asked them if they could describe how they felt about our practice and the services we provide.
You made a huge difference in the quality of my life; my facial muscles are now more relaxed. I had discomfort for over 23 years that’s now gone. I can now eat on both sides of my mouth. I felt cared for. Your services are excellent, you’re expensive and worth it.
You are warm, friendly, professional and take the time to really explain procedures to patients. That is important to fearful folks like me who are always imagining the worst. Just having a great “Dr. Sorin’ smile is worth thousands to anyone watching me or Robin grin.
You made me feel safe, taken care of; you were non-judgmental and always positive. I received excellent care.
You are user friendly and go out of your way to make it the best possible experience.
You are accommodating, caring, comforting and friendly.
You pay attention to an individual’s needs. Never felt a drop of pain in your office. It’s a place where I can relax, it’s more of a rest spa than going to the dentist.
You made me feel safe.
High standards, high skill level, highest level of care, attention and quality. No lecturing!
No “attitude”, kind and caring, great team, good listeners-I know I am heard. Above all quality of service is outstanding.
Here is what Linda Thaler-Kaplan says about the power of a smile and Dr. Sorin in “The Power of Nice”, the best selling book co-authored with her business partner Robin Koval.
“Ever since I was a kid, I never had the perfectly straight teeth I saw in magazines. So I grew up without smiling a whole lot. I just hated my teeth. Then I had laminates put in, and three months later had the gleaming pearly whites I’d always dreamt about. I now had a lot to smile about and started grinning all the time. Short of attending an elderly aunt’s funeral, I found every encounter an excuse to smile. The result: Everyone around me began to smile with me. Client meetings became more amicable, negotiations became nicer; coworkers felt more appreciated. And the best result? A year later, Robin went to same dentist, Dr. Robert Sorin, and now I have the happiest business partner imaginable.”
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